Privacy Policy

Who we are

This website (www.yanniraposo.com) is operated by Yanni Raposo, a real estate agent with Right at Home Realty, Brokerage. This policy describes how we collect, use, and protect your personal information when you use this site or contact us.

Information we collect

We collect only the information you provide when you:

• Submit the contact form (name, email, phone, message)
• Request the free buyer guide or other lead magnets (email)
• Subscribe to updates or newsletters (email, and optionally name)

We may also collect technical data such as your IP address and browser type when you visit the site, for security and analytics. We use Google Analytics 4 and Meta (Facebook) Pixel for analytics and marketing (e.g. to improve the site and for advertising or retargeting). These tools run only if you accept analytics cookies via the cookie banner. The data they collect is used in aggregate and does not identify you personally unless combined with other information.

Analytics and marketing cookies

When you first visit the site, you may see a banner asking whether you accept the use of analytics and marketing cookies. If you choose "Accept", we load Google Analytics 4 and Meta (Facebook) Pixel so we can understand how the site is used and, where applicable, run or measure ads. If you choose "Decline", we do not load these tools and only essential site functionality is used. Your choice is stored so we do not ask again on every visit. You can change your mind by clearing your browser data or contacting us. Our contact-form and email consent (CASL) are separate from this cookie choice.

How we use your information

We use the information you provide to:

• Respond to your inquiries and provide the services you request
• Send you the free buyer guide or other materials you requested
• Follow up regarding real estate services (e.g. scheduling a call or viewing)
• Send occasional updates about the market or our services, only if you have agreed to receive them (see CASL below)

We do not sell, rent, or trade your personal information to third parties. We may share information with service providers (e.g. email delivery, analytics) only to the extent necessary to operate this website and communicate with you.

CASL (Canadian Anti-Spam Law) compliance

Under Canada's anti-spam law, we will only send you commercial electronic messages (e.g. marketing emails) if you have given express or implied consent. When you submit the contact form or request a download, we will only add you to a mailing list if you explicitly opt in (e.g. by checking a box that you agree to receive communications). You may unsubscribe at any time by replying "unsubscribe" or contacting us at hello@yanniraposo.com.

Data retention and security

We retain your information only as long as needed to fulfill the purposes above or as required by law. We take reasonable steps to protect your data (e.g. secure hosting, HTTPS). No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

Your rights and contact for data requests

You may ask us to access, correct, or delete your personal information at any time. To make a request or ask questions about this policy, contact:

Yanni Raposo
Email: hello@yanniraposo.com
Phone: (647) 526-9935

We will respond to legitimate requests within a reasonable time. If you are in a jurisdiction with specific privacy laws (e.g. PIPEDA in Canada), you may also have the right to lodge a complaint with your local privacy authority.

Changes to this policy

We may update this privacy policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of the site after changes constitutes acceptance of the updated policy.